Recent Posts

How an Electronic Claims Service Helps Your Business

11/16/2021 (Permalink)

How an Electronic Claims Service Helps Your Business

When your commercial property in Medford or Ashland, Ore; has sustained damage due to fire, flooding, or mold, the last thing you need is to get caught up in a complicated insurance claim process. You want someone to assess the damage, determine your reimbursement and get a check out to you as quickly as possible. While your insurance agent uses electronic software to process your claim, SERVPRO fast-tracks the processing time by keeping an electronic inventory of damage-related information and sharing it with your insurance company, adjuster and agent. This simplifies the process and benefits you, the business owner, in the following ways:

  • The emergency response team can catalog damage as they address it.
  • Itemized claims are made instantly available to decision-makers and service personnel.
  • The information is readily available to be included in the appropriate paperwork.
  • Faster processing times mean less administrative costs.

A More Accurate Insurance Claim
Trying to keep your business running while dealing with the fallout from your property damage can be overwhelming. When you have to carefully keep track of every item that's been damaged, oversights can happen — especially while you're waiting for your adjuster to arrive. SERVPRO professionals catalog everything into an electronic inventory as they go, so nothing is forgotten or left out. Greater accuracy right up front increases the likelihood that you'll receive enough to cover your expenses.

Better Communication Between Professionals
When all your claims information is uploaded electronically, everyone who needs access to it sees the same data — there's no risk of mistakes being made as it transfers from person to person. With every professional working from the same information, it facilitates communication between them and simplifies whatever coordination needs to happen to get your claim processed and your damage repaired swiftly.
SERVPRO utilizes best practices and the latest technology to identify, clean, repair and itemizes your property damage, making it easier and faster for you to file your insurance claim. The faster your claim is processed, the faster you will be back in business “Like it never even happened.”

Preparing To Escape a House Fire

11/16/2021 (Permalink)

Grey man running down green stairs A fire escape plan can be an essential element of protecting what really matters.

Preparing a fire escape plan for yourself and your family is important whether you live in Medford or Ashland, Ore; or anywhere else in the country. Your dwelling may be a single-family home, a multi-family home or a high-rise apartment, but whatever the case, the routes to safety should be planned and practiced by all inhabitants.

Planning for a Safe Getaway

No matter your type of home, it is important to have functional smoke alarms on every level. In a fire emergency situation, an alarm can provide the two minutes that the Red Cross estimates are needed to get out safely. Make sure that all family members recognize the sound of the alarm and know how to call 911. Design and regularly practice your fire escape plan.

• In single-family homes, identify at least two exits from each room. Preselect a gathering point outdoors. Once outside, call 911 if the emergency is real.
• In multi-family homes, identify two exits from each room, and place escape ladders in second floor rooms. Plan a meeting place outdoors. Call 911 if it is an actual emergency.
• In high rises, head for the interior fire stairs if possible. If it is too dangerous to leave via the interior stairs, find a safe place, and close all doors. Call 911, and hang a white sheet outside your window to alert the fire department to your location if it is not a drill.
• Never return to the dwelling to retrieve people, pets or belongings.
• Download and complete the Red Cross’s emergency escape plan. Share it with everyone in the home.

Though it is regrettable that items of monetary or sentimental value can be lost in a fire or a beloved home can be damaged, restoration and remediation services can go a long way in helping with material losses. A fire escape plan can be an essential element of protecting what really matters.

Getting Rid of Shower Mold

11/16/2021 (Permalink)

Mold growth is extremely common in residential bathrooms. The warm, wet, humid environment that your bathroom can create makes for an ideal fungal breeding ground. Shower mold is especially common, since this is where most of the excess moisture tends to collect. Follow the steps below to help resolve any mold issues your bathroom in Medford or Ashland, Ore; may be experiencing.

Cleaning a Moldy Shower

There are several tried and true cleaning methods to help get rid of shower mold. Here's how to perform one of the most effective techniques:

  • Create a safe, non-toxic cleaning solution using equal parts white vinegar and water.
  • Pour this solution into a clean spray bottle.
  • Generously mist down the moldy areas. Make sure you're creating an even layer without over-saturating the tile. If puddles are forming in the shower basin, you're using too much cleaning solution. Let sit for 5-10 minutes.
  • Use a clean, dry cloth to wipe the solution off.
  • The mold should easily come off with the mixture. You may need to use multiple cleaning rags, depending on how large the affected area is.
  • Use a kitchen sponge or scrub brush to attack any remaining mold patches. You can use a toothbrush to get rid of mold growing in the shower grout or caulking.
  • Dry the area completely using a fresh, clean rag or cloth. Make sure to remove all excess moisture to prevent further mold growth.

Preventing Bathroom Mold
Keeping your bathroom clean and dry is the best way to prevent black mold from appearing. Every time you take a shower, you need to remember to completely wipe down the tile, tub edge, basin, grout, and caulking. Mop up any puddles on the floor that may have been left behind. To reduce condensation buildup, you can open a window while you shower or keep the bathroom door cracked.
Shower mold is an extremely common occurrence. Luckily, it's just as easy to remedy using the above technique. If this method doesn't work for you, or the mold growth is spreading out of your control, you need to contact mold remediation experts immediately.

How Can You Secure Your Property

11/11/2021 (Permalink)

After a fire at your property in Southern Oregon, you may have more to worry about than fire damage. Security at a fire-damaged property can be difficult, when often areas exposed by fire make any locking doors defunct; security systems may be too damaged to operate. You may have to contend with looting, or with animals entering open areas. 

The Best Steps to Take

While your property won’t be wholly secure until it’s been completely restored and all security systems effectively replaced, you can still take precautions to prevent vandalism and other issues. Those precautions include:

• Boarding up any openings in the building. If the building doesn’t provide easy access, many looters and vandals will give up before they might get caught trying to pry the boards free. This can also help keep animals out.

• Installing motion sensor lights. Putting motion sensor lights around the property in the short term can stop many animals and looters in their tracks, and will usually scare both humans and creatures away.

• Removing anything that survived fire damage from the property. This should be a major part of fire cleanup anyway, but if you remove anything surviving of value from the property, this removes the temptation to loot as well.

• Putting up temporary fencing. Temporary fencing such as chain-link fencing gives you the option to at least put a padlock on the fence, and add an additional deterrent to invasion.

While none of these methods are foolproof, they’re still a good stopgap in the short term while you take the chance to assess the fire damage and make plans for cleanup and restoration. No property owner deserves to lose what things of value they have left after already suffering the devastation of a fire. Take precautions, and secure your valuable property before human or animal invaders can do additional damage.

How To Cover Your Expenses After a Fire

11/11/2021 (Permalink)

Every business in Medford and Ashland, Ore. needs a plan of action to deal with the aftermath of unplanned fire damage to its physical space. It is essential to have business interruption insurance to recover from the following:

  • Fire
  • Flooding
  • Mold

Aside from the cost of cleaning or replacing damaged items, insurance can help your business pay for additional expenses vital to its survival.

Fires can cause multiple levels of damage that extend far beyond property damage. For instance, the fire restoration process can prevent your business from operating in its physical space for weeks or months until it is safe to re-enter. Insurance can pay to move your business's essential equipment to a new location until it can return to its original space.

Aside from paying the rent for space at a temporary location, you will be obligated to continue making rent or mortgage payments for your fire damaged space while it is being restored. The financial responsibility of carrying two spaces is not tenable for most businesses, but it may be necessary. An interruption insurance policy can cover the costs of maintaining both spaces during the recovery process.

When an unplanned fire suspends a company's revenue, it is still liable to pay its taxes. Insurance that can cover these payments will prevent costly penalties and keep your business in good standing with the internal revenue service.

Through no fault of their own, your employees may find themselves out of work. Unemployment insurance might cover salaries due to various causes of job loss. However, it will not cover lost wages resulting from temporary business closures after fires. Fortunately, interruption insurance can supply the funds to continue paying your employees and provide peace of mind.

Unplanned business interruptions can halt your revenue flow. Fortunately, Medford and Ashland, Ore. business can stay afloat if it has insurance to cover its expenses.


7/8/2021 (Permalink)

When severe hot weather hits Jackson County, SERVPRO of Medford/ Ashland is ready!

During this summertime heat, people will be spending their time hosting pool parties, family and friend get togethers and BBQ's. Some guests may not be familiar with BBQ etiquette.

•Clean your BBQ regularly. 

•Know your grills safety zone, have the BBQ properly placed on a cement fixture away from dead grass, houses and trees. 

•Keep fire extinguishers around.

•Avoid flying objects near the BBQ.

•Never leave a lit grill unattended.

•Don’t allow kids or pets to play near the grill.

•Never try to move a lit or hot grill, and remember the grill will stay hot for at least an hour after use.

•Clothing can easily catch fire, so be sure your shirt tails, sleeves and apron strings don't dangle over the grill. 

Of course, there are always circumstances that you’re either not prepared for, or not fit to handle on your own. If you do happen to experience an issue in which your home is sustaining fire damage, immediately call your local fire department to have them take control ASAP.  

SERVPRO of Medford/Ashland has been helping the community get back on their feet after fire damage for years. When something goes wrong, you’re going to need a company who can make it right. To learn more about how SERVPRO of Medford/Ashland can assist in your time of need, give us a call today! 541-773-3740

Always Here to Help

4/21/2021 (Permalink)

Why ServPro of Medford/ Ashland - collage of locations and SERVPRO logo Always Here to Help

SERVPRO of Medford/Ashland was taken over by new ownership in April of 2018. Don and John the owners were previously a restoration company seeking for bigger. When the time came they took over SERVPRO of Medford/ Ashland helping the community each and every day. SERVPRO of Medford/ Ashland can help in any Fire, Water, Mold, Covid Cleanings, Bio Cleanings, Rebuilds, and even Sewage Cleanings. For any home or commercial emergency call SERVPRO of Medford/Ashland for a quick and easy response. 24 hour Services with just one call. You will speak with a actual on call employee ,who is always ready to help. Call SERVPRO of Medford/ Ashland at (541) 773-3740

Asbestos Testing?

4/15/2021 (Permalink)

April when the flowers and the nice weather start to bloom along with renovations to your home start to begin. Before tearing into that wall or turning the basement into the master bedroom, did it get it tested… for what you may ask? Asbestos! Many buildings constructed before 1980 contain asbestos — a naturally occurring mineral used in everything from insulation and roofing to ceiling tiles, flooring, paint and adhesives between the 1940s and 1970s. Asbestos is extremely dangerous and could cause extreme health effects. SERVPRO of Medford/Ashland does the sampling and the testing for you, if Asbestos is found we can take care of the entire Asbestos Abatement- Removal. When remodeling and deposing of the non needed materials, you have to get them tested before the dump can accept them. To schedule an appointment for testing call SERVPRO of Medford/Ashland (541) 773-3740

Water Damage- Leaks and Water Clean Up

4/15/2021 (Permalink)

Water, Flood and Pipe Leaks

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Water or Flood Damage?
Call Today – (541)479-2500

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Medford/Ashland  is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Medford community and want to do our part to make our community the best it can be.


4/1/2021 (Permalink)

With nice weather and summer holidays finally approaching, it’s no secret that many people will be spending their weekends and days off outside. In addition to opening up the pool and walking on the beach, BBQ’s are also going to become one of the more popular activities at homes and even businesses across the way. But, a nice grill session can turn into a devastating, even deadly fire in a matter of minutes -- which is why safety should also be a top priority during this time! To ensure you’re well prepared for a potential BBQ disaster this season, we’ve compiled a few tips and guidelines to follow.

Know Your Grill’s Safety Zone

Firing up the grill, for many, is a great experience that allows you to bring out your inner chef, while also catering to guests of your party. But far more goes into the process of cooking than just flipping a few burgers. For starters, make sure your grill isn’t positioned anywhere near your home, on a dead patch of grass, or under low-hanging trees. Regardless of what kind of grill you’re using, one spark or flame too close to another object is all it takes to start a fire. For good measure, keep your grills on cement fixtures or away from anything flammable

Keep Fire Extinguishers Nearby

Whether or not this is the first time you’re using the grill this season, make sure it’s still in operable shape for a cookout. Thoroughly clean the grates and inspect the gas line for leaks. Should a fire start from faulty lines or too much grease, you’ll need something to help extinguish the issue. A small fire extinguisher is always great to keep nearby, and can suppress an issue before it becomes unmanageable and damaging -- just make sure your fire extinguisher is appropriately rated for this particular situation.

Of course, there are always circumstances that you’re either not prepared for, or not fit to handle on your own. If you do happen to experience an issue in which your home is sustaining fire damage, immediately call your local fire department to have them take control ASAP.  

SERVPRO of Medford/Ashland has been helping the community get back on their feet after fire damage for years. When something goes wrong, you’re going to need a company who can make it right. To learn more about how SERVPRO of Medford/Ashland can assist in your time of need, give us a call today! 541-773-3740